/* ===== 帮助中心 FAQ 页面专属样式 ===== */
.page-faq {
  --faq-dir-w: 240px;
  --faq-green-strong: #4C9A5C;
  --faq-accent-soft: #FF8A6E;
  background: var(--clr-cream);
}

/* ---------- 首屏：深底主题声明 ---------- */
.page-faq .faq-enter {
  position: relative;
  overflow: hidden;
  padding: var(--space-lg) 0 var(--space-2xl);
  background: linear-gradient(130deg, var(--clr-deep) 0%, var(--clr-deep) 58%, var(--clr-indigo) 100%);
  color: var(--clr-cream);
}

.page-faq .faq-enter::before {
  content: "";
  position: absolute;
  right: -12%;
  top: 20%;
  width: 320px;
  height: 320px;
  border-radius: 52% 48% 60% 40% / 42% 58% 42% 58%;
  background: radial-gradient(circle at 34% 36%, rgba(255, 90, 54, 0.35), rgba(255, 90, 54, 0.04) 68%);
  pointer-events: none;
}

.page-faq .faq-enter::after {
  content: "";
  position: absolute;
  left: -10%;
  bottom: -28%;
  width: 360px;
  height: 360px;
  border-radius: 44% 56% 62% 38% / 52% 42% 58% 48%;
  background: linear-gradient(135deg, rgba(124, 203, 138, 0.18), rgba(255, 90, 54, 0.12));
  transform: rotate(14deg);
  pointer-events: none;
}

.page-faq .faq-enter__inner {
  position: relative;
  z-index: 2;
  display: grid;
  gap: var(--space-lg);
}

.page-faq .faq-enter .breadcrumb {
  margin-bottom: var(--space-xs);
}

.page-faq .faq-enter .breadcrumb a,
.page-faq .faq-enter .breadcrumb span {
  color: rgba(242, 239, 233, 0.76);
}

.page-faq .faq-enter .breadcrumb a:hover {
  color: var(--clr-cream);
}

.page-faq .faq-enter__code {
  display: inline-block;
  margin-bottom: var(--space-sm);
  padding: 4px 10px;
  border: 1px solid rgba(255, 138, 110, 0.7);
  border-radius: var(--radius-sm);
  background: rgba(255, 90, 54, 0.08);
  color: var(--faq-accent-soft);
  letter-spacing: 0.1em;
}

.page-faq .faq-enter__text h1 {
  margin: 0 0 var(--space-sm);
  font-family: var(--font-headline);
  font-size: clamp(1.55rem, 6vw, 2.5rem);
  font-weight: 900;
  line-height: 1.22;
  letter-spacing: 0.01em;
}

.page-faq .faq-enter__lead {
  max-width: 640px;
  margin: 0 0 var(--space-md);
  font-size: 0.95rem;
  line-height: 1.85;
  color: rgba(242, 239, 233, 0.82);
}

.page-faq .faq-enter__stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.page-faq .faq-enter__stat {
  padding: 12px 10px;
  border: 1px solid rgba(242, 239, 233, 0.16);
  border-left: 3px solid var(--clr-accent);
  border-radius: var(--radius-md);
  background: rgba(15, 59, 59, 0.55);
}

.page-faq .faq-enter__num {
  display: block;
  font-family: var(--font-number);
  font-size: 1.4rem;
  font-weight: 700;
  line-height: 1.1;
  color: var(--faq-accent-soft);
}

.page-faq .faq-enter__label {
  display: block;
  margin-top: 6px;
  font-size: 0.7rem;
  line-height: 1.45;
  color: rgba(242, 239, 233, 0.68);
}

.page-faq .faq-enter__media {
  margin: 0;
}

.page-faq .faq-enter__img {
  display: block;
  width: 100%;
  max-width: 340px;
  height: auto;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  margin: 0 auto;
  border-radius: var(--radius-lg);
  box-shadow: 0 18px 50px rgba(6, 24, 24, 0.45);
}

.page-faq .faq-enter__deco {
  position: absolute;
  right: 0;
  bottom: 0;
  left: 0;
  height: 24px;
  background: repeating-linear-gradient(120deg, rgba(255, 90, 54, 0.55) 0 18px, transparent 18px 36px, rgba(124, 203, 138, 0.4) 36px 52px, transparent 52px 72px);
  opacity: 0.34;
  pointer-events: none;
  z-index: 1;
}

/* ---------- 快速导航 ---------- */
.page-faq .faq-quick {
  padding: var(--space-xl) 0 var(--space-lg);
}

.page-faq .faq-quick__head {
  margin-bottom: var(--space-md);
}

.page-faq .faq-quick__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: var(--space-sm);
}

.page-faq .faq-cat {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 6px;
  padding: var(--space-md) var(--space-sm) var(--space-sm);
  border-top: 4px solid var(--clr-deep);
  border-radius: var(--radius-md);
  background: linear-gradient(180deg, rgba(61, 46, 90, 0.05), #ffffff 46%);
  box-shadow: var(--shadow-sm);
  color: var(--clr-deep);
  text-decoration: none;
  transition: transform var(--speed-fast) var(--ease-out), box-shadow var(--speed-fast) var(--ease-out);
}

.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md);
}

.page-faq .faq-cat--channels {
  border-top-color: var(--clr-accent);
  background: linear-gradient(180deg, rgba(255, 90, 54, 0.09), #ffffff 46%);
}

.page-faq .faq-cat--stats {
  border-top-color: var(--clr-green);
  background: linear-gradient(180deg, rgba(124, 203, 138, 0.16), #ffffff 46%);
}

.page-faq .faq-cat--download {
  border-top-color: var(--clr-indigo);
  background: linear-gradient(180deg, rgba(61, 46, 90, 0.1), #ffffff 46%);
}

.page-faq .faq-cat--schedule {
  border-top-color: var(--clr-deep);
  background: linear-gradient(180deg, rgba(15, 59, 59, 0.1), #ffffff 46%);
}

.page-faq .faq-cat--update {
  border-top-color: var(--clr-wine);
  background: linear-gradient(180deg, rgba(107, 31, 42, 0.09), #ffffff 46%);
}

.page-faq .faq-cat--contact {
  border-top-color: var(--clr-accent);
  background: linear-gradient(180deg, rgba(255, 90, 54, 0.12), #ffffff 46%);
}

.page-faq .faq-cat__num {
  position: absolute;
  top: 10px;
  right: 12px;
  font-family: var(--font-number);
  font-size: 0.76rem;
  font-weight: 700;
  color: var(--clr-gray);
  opacity: 0.55;
}

.page-faq .faq-cat__icon {
  width: 32px;
  height: 32px;
}

.page-faq .faq-cat--channels .faq-cat__icon {
  color: var(--clr-accent);
}

.page-faq .faq-cat--stats .faq-cat__icon {
  color: var(--faq-green-strong);
}

.page-faq .faq-cat--download .faq-cat__icon {
  color: var(--clr-indigo);
}

.page-faq .faq-cat--schedule .faq-cat__icon {
  color: var(--clr-deep);
}

.page-faq .faq-cat--update .faq-cat__icon {
  color: var(--clr-wine);
}

.page-faq .faq-cat--contact .faq-cat__icon {
  color: var(--clr-accent);
}

.page-faq .faq-cat__title {
  font-family: var(--font-headline);
  font-size: 1rem;
  font-weight: 900;
}

.page-faq .faq-cat__meta {
  font-size: 0.76rem;
  line-height: 1.5;
  color: var(--clr-gray);
}

/* ---------- 热门问题区 ---------- */
.page-faq .faq-main {
  padding: var(--space-lg) 0 var(--space-xl);
}

.page-faq .faq-main__head {
  margin-bottom: var(--space-md);
}

.page-faq .faq-search {
  margin-bottom: var(--space-lg);
  padding: var(--space-md);
  border: 1px solid rgba(15, 59, 59, 0.1);
  border-radius: var(--radius-md);
  background: linear-gradient(120deg, rgba(15, 59, 59, 0.05), rgba(255, 90, 54, 0.05)), var(--clr-cream);
}

.page-faq .faq-search__field {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  border: 1px solid rgba(15, 59, 59, 0.22);
  border-radius: var(--radius-sm);
  background: #ffffff;
}

.page-faq .faq-search__icon {
  flex-shrink: 0;
  width: 18px;
  height: 18px;
  color: var(--clr-accent);
}

.page-faq .faq-search__input {
  flex: 1;
  min-width: 0;
  border: 0;
  outline: 0;
  background: transparent;
  font-family: var(--font-body);
  font-size: 0.92rem;
  color: var(--clr-ink);
}

.page-faq .faq-search__input::placeholder {
  color: var(--clr-gray);
  opacity: 0.72;
}

.page-faq .faq-search__tags {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: var(--space-xs);
  margin-top: var(--space-sm);
}

.page-faq .faq-search__tag-label {
  font-size: 0.72rem;
  color: var(--clr-gray);
}

.page-faq .faq-search .tag {
  text-decoration: none;
}

.page-faq .faq-search .tag:hover,
.page-faq .faq-search .tag:focus-visible {
  background: var(--clr-accent);
  border-color: var(--clr-accent);
  color: var(--clr-ink);
}

/* 主布局：目录 + 手风琴 */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--space-lg);
  align-items: start;
}

.page-faq .faq-dir {
  position: relative;
  padding: var(--space-md);
  border-radius: var(--radius-md);
  background: var(--clr-deep);
  color: var(--clr-cream);
  box-shadow: var(--shadow-md);
}

.page-faq .faq-dir__label {
  margin: 0 0 var(--space-sm);
  color: rgba(242, 239, 233, 0.6);
  letter-spacing: 0.1em;
}

.page-faq .faq-dir__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 4px;
}

.page-faq .faq-dir__link {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  color: rgba(242, 239, 233, 0.86);
  text-decoration: none;
  font-size: 0.9rem;
  line-height: 1.5;
  transition: background var(--speed-fast) var(--ease-out), color var(--speed-fast) var(--ease-out), transform var(--speed-fast) var(--ease-out);
}

.page-faq .faq-dir__link:hover,
.page-faq .faq-dir__link:focus-visible {
  background: var(--clr-accent);
  color: var(--clr-ink);
  transform: translateX(4px);
}

.page-faq .faq-dir__num {
  min-width: 2em;
  font-family: var(--font-number);
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--faq-accent-soft);
}

.page-faq .faq-dir__link:hover .faq-dir__num,
.page-faq .faq-dir__link:focus-visible .faq-dir__num {
  color: var(--clr-ink);
}

.page-faq .faq-dir__note {
  margin-top: var(--space-md);
  padding-top: var(--space-sm);
  border-top: 1px solid rgba(242, 239, 233, 0.16);
  font-size: 0.82rem;
  line-height: 1.7;
}

.page-faq .faq-dir__note p {
  margin: var(--space-xs) 0 0;
}

.page-faq .faq-dir__note a {
  color: var(--clr-green);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* 手风琴 */
.page-faq .faq-accordion {
  display: grid;
  gap: var(--space-lg);
}

.page-faq .faq-group {
  display: grid;
  gap: var(--space-xs);
  scroll-margin-top: 96px;
}

.page-faq .faq-group__title {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0 0 4px;
  font-family: var(--font-headline);
  font-size: 1.05rem;
  font-weight: 900;
  line-height: 1.4;
  color: var(--clr-deep);
}

.page-faq .faq-group__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 34px;
  height: 34px;
  padding: 0 8px;
  border-radius: var(--radius-sm);
  background: var(--clr-accent);
  color: var(--clr-ink);
  font-family: var(--font-number);
  font-size: 0.86rem;
  font-weight: 700;
}

.page-faq .faq-group--stats .faq-group__num {
  background: var(--faq-green-strong);
  color: #ffffff;
}

.page-faq .faq-group--download .faq-group__num {
  background: var(--clr-indigo);
  color: #ffffff;
}

.page-faq .faq-group--schedule .faq-group__num {
  background: var(--clr-deep);
  color: #ffffff;
}

.page-faq .faq-group--update .faq-group__num {
  background: var(--clr-wine);
  color: #ffffff;
}

.page-faq .faq-item {
  border: 1px solid rgba(15, 59, 59, 0.08);
  border-radius: var(--radius-md);
  background: #ffffff;
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.page-faq .faq-item__q {
  display: flex;
  align-items: flex-start;
  gap: var(--space-sm);
  padding: var(--space-sm);
  cursor: pointer;
  list-style: none;
  font-family: var(--font-headline);
  font-size: 0.93rem;
  font-weight: 700;
  line-height: 1.6;
  color: var(--clr-ink);
  transition: background var(--speed-fast) var(--ease-out), color var(--speed-fast) var(--ease-out);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:hover,
.page-faq .faq-item__q:focus-visible {
  background: rgba(255, 90, 54, 0.06);
}

.page-faq .faq-item[open] .faq-item__q {
  border-bottom: 1px solid rgba(15, 59, 59, 0.08);
  background: rgba(15, 59, 59, 0.03);
  color: var(--clr-deep);
}

.page-faq .faq-item__mark {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  margin-top: 2px;
  border-radius: 50%;
  background: var(--clr-deep);
  color: #ffffff;
  font-family: var(--font-number);
  font-size: 0.68rem;
  font-weight: 700;
}

.page-faq .faq-item__text {
  flex: 1;
}

.page-faq .faq-item__toggle {
  position: relative;
  flex-shrink: 0;
  width: 14px;
  height: 14px;
  margin-top: 8px;
}

.page-faq .faq-item__toggle::before,
.page-faq .faq-item__toggle::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 12px;
  height: 2px;
  border-radius: 2px;
  background: var(--clr-gray);
  transform: translate(-50%, -50%);
  transition: transform var(--speed-fast) var(--ease-out);
}

.page-faq .faq-item__toggle::after {
  transform: translate(-50%, -50%) rotate(90deg);
}

.page-faq .faq-item[open] .faq-item__toggle::after {
  transform: translate(-50%, -50%) rotate(0deg);
}

.page-faq .faq-item__a {
  padding: var(--space-sm) var(--space-md) var(--space-md) calc(var(--space-md) + 8px);
  font-size: 0.88rem;
  line-height: 1.85;
  color: var(--clr-gray);
}

.page-faq .faq-item__a p {
  margin: 0 0 var(--space-xs);
}

.page-faq .faq-item__a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__a a {
  color: var(--clr-accent);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-item[open] .faq-item__a {
  animation: page-faq-item-in var(--speed-base) var(--ease-out);
}

@keyframes page-faq-item-in {
  from {
    opacity: 0;
    transform: translateY(-6px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.page-faq .faq-item__steps {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-xs);
  margin-top: var(--space-sm);
}

.page-faq .faq-step {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  border-radius: 999px;
  background: rgba(124, 203, 138, 0.16);
  font-size: 0.78rem;
  color: var(--clr-deep);
}

.page-faq .faq-step__num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--clr-green);
  color: var(--clr-deep);
  font-family: var(--font-number);
  font-size: 0.7rem;
  font-weight: 700;
}

/* 频道步骤图 */
.page-faq .faq-figure {
  margin: var(--space-sm) 0 0;
  border-radius: var(--radius-md);
  overflow: hidden;
  background: var(--clr-deep);
  box-shadow: var(--shadow-sm);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  aspect-ratio: 16 / 10;
  object-fit: cover;
}

.page-faq .faq-figure__cap {
  padding: 10px var(--space-sm);
  font-family: var(--font-number);
  font-size: 0.72rem;
  letter-spacing: 0.04em;
  color: rgba(242, 239, 233, 0.78);
  background: var(--clr-deep);
}

/* ---------- 其他咨询渠道 ---------- */
.page-faq .faq-contact {
  padding: var(--space-xl) 0 var(--space-2xl);
  background: linear-gradient(180deg, var(--clr-cream) 0%, rgba(255, 90, 54, 0.06) 100%);
}

.page-faq .faq-contact__head {
  margin-bottom: var(--space-md);
}

.page-faq .faq-contact__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--space-sm);
}

.page-faq .faq-contact__card {
  position: relative;
  padding: var(--space-md);
  border-left: 4px solid var(--clr-deep);
  border-radius: var(--radius-md);
  background: #ffffff;
  box-shadow: var(--shadow-sm);
}

.page-faq .faq-contact__card--mail {
  border-left-color: var(--clr-accent);
}

.page-faq .faq-contact__card--phone {
  border-left-color: var(--faq-green-strong);
}

.page-faq .faq-contact__card--addr {
  border-left-color: var(--clr-indigo);
}

.page-faq .faq-contact__card--backup {
  border-left-color: var(--clr-wine);
}

.page-faq .faq-contact__icon {
  width: 26px;
  height: 26px;
  margin-bottom: 10px;
  color: var(--clr-deep);
}

.page-faq .faq-contact__card--mail .faq-contact__icon {
  color: var(--clr-accent);
}

.page-faq .faq-contact__card--phone .faq-contact__icon {
  color: var(--faq-green-strong);
}

.page-faq .faq-contact__card--addr .faq-contact__icon {
  color: var(--clr-indigo);
}

.page-faq .faq-contact__card--backup .faq-contact__icon {
  color: var(--clr-wine);
}

.page-faq .faq-contact__label {
  display: block;
  font-family: var(--font-headline);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--clr-gray);
}

.page-faq .faq-contact__value {
  display: block;
  margin-top: 6px;
  font-family: var(--font-number);
  font-size: 0.95rem;
  font-weight: 700;
  line-height: 1.5;
  color: var(--clr-deep);
  word-break: break-all;
}

.page-faq .faq-contact__card--addr .faq-contact__value {
  font-family: var(--font-body);
  font-size: 0.93rem;
}

.page-faq .faq-contact__note {
  display: block;
  margin-top: 8px;
  font-size: 0.78rem;
  line-height: 1.6;
  color: var(--clr-gray);
}

/* ---------- 平板 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-quick__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-enter__stats {
    gap: var(--space-sm);
  }

  .page-faq .faq-enter__stat {
    padding: var(--space-sm);
  }

  .page-faq .faq-contact__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

/* ---------- 桌面 ---------- */
@media (min-width: 1024px) {
  .page-faq .faq-enter {
    padding: var(--space-xl) 0 var(--space-2xl);
  }

  .page-faq .faq-enter__grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 0.75fr);
    gap: var(--space-xl);
    align-items: center;
  }

  .page-faq .faq-enter__text {
    padding-right: var(--space-lg);
  }

  .page-faq .faq-enter__lead {
    font-size: 1rem;
  }

  .page-faq .faq-enter__img {
    max-width: 420px;
  }

  .page-faq .faq-layout {
    grid-template-columns: var(--faq-dir-w) minmax(0, 1fr);
    gap: var(--space-xl);
  }

  .page-faq .faq-dir {
    position: sticky;
    top: calc(var(--header-h) + 24px);
  }

  .page-faq .faq-item__q {
    padding: var(--space-md);
    font-size: 0.98rem;
  }

  .page-faq .faq-item__a {
    padding: var(--space-md) var(--space-lg) var(--space-lg) calc(var(--space-lg) + 10px);
    font-size: 0.9rem;
  }
}